Miami airport falls in traveler satisfaction. Read why based on JD Power survey?

Miami International Airport fell from being the best “mega airport” in the country in 2021 based on satisfying travelers, to being just above average in 2022, according to J.D. Power’s North American Airport Satisfaction Study released Wednesday. Crowds and long lines at South Florida’s biggest airport are to blame. “Miami is a victim of its own success, passenger volume has essentially doubled in the past year,” said Mike Taylor, managing director of travel, hospitality and retail research at… (www.msn.com) More...