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Spirit CEO says airline soaring past reputation of bad service
Despite getting a bad rap from customers for its service over the years, Spirit Airlines CEO Ted Christie said the carrier’s recent spike in passengers is proof it’s getting past that reputation. (www.reviewjournal.com) More...
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Spirit has always been hit or miss. My clients either have a routine flight or it's a travel nightmare. Their gate agents are not the friendliest of people. They usually look like they don't want to be there. As a former airline employee, I know that look!
I can definitely agree with you on the gate agents. I think that was the worst part of the whole experience. The FAs on board and the pilots were breath of fresh air after what I was hearing.
They have finally got my vote. The comments kept me from flying them for years. I finally took my first flight with them and was pleasantly surprised by the experience.
