- How does FlightAware handle flights around the world? What is FlightAware's service area?
- What is a position-only flight?
- How do I see position-only flights?
- Can FlightAware display additional flight information provided on an IFR flight plan such as pilot's name, address, phone number, number of people on board, and color of aircraft?
- Can FlightAware tell me the tail number of a flight operating under a company name / flight number?
- Can FlightAware track VFR flights? What about a VFR flight with a flight plan?
- How does FlightAware handle pop-up IFR flights?
- How far back does FlightAware's airport history go when browsing through recent arrivals and departures?
- What happens if an aircraft cancels an IFR flight plan en-route or prior to arrival?
- What do "estimated arrival" and "result unknown" mean?
- I see a consistent discrepancy or anomaly in tracking data. What should I do?
- Why does FlightAware show an overly specific or incorrect aircraft description for a particular aircraft type?
- Why do the departure and arrival times on a scheduled airline differ from the information on the airline's web site?
- Can I track NASA's Space Shuttle or other space ships (UFOs, etc) on FlightAware during launch or descent?
- Can I track military aircraft? What about presidential movements in Air Force One?
- How does FlightAware handle "code share" flights?
- When FlightAware says a flight is at 33,000ft, for example, is that the real altitude or the flight level?
- Are displayed flight altitudes AGL (above ground level) or MSL (mean sea level)?
- My company operates aircraft with a 3 character prefix and a flight number, yet all the flights are missing from FlightAware. What can I do?
- My airplane's tail number starts with something other than N (e.g., XA-, VP-, etc.) and isn't showing up. How can I add it?
- Does FlightAware receive satcom/VDL data for aircraft with datalink uplinks?
Two Factor Authentication
How live is FlightAware's tracking and status data? (Back to top)
The data displayed on FlightAware.com is typically 30 seconds delayed from real time.
How often does the data update or refresh? (Back to top)
How much does a subscription to FlightAware cost? (Back to top)
Where is this data from? (Back to top)
FlightAware compiles, aggregates, and processes data from over 50 government sources (in Europe, the Americas, and Oceania), dozens of airlines, commercial data providers, as well as thousands of receivers in FlightAware's ADS-B flight tracking network
. FlightAware's proprietary algorithms calculate delay and arrival time estimates to offer the most up-to-date and reliable flight tracking data on the Internet.
Not all worldwide data sources (e.g., most European data) or satellite/VDL data are freely available on FlightAware.com due to government regulations or commercial agreements. You can contact us
if you have a commercial need for worldwide data.
Why do commercial and general-aviation flights appear differently on the flight status page? (Back to top)
Generally, different information is relevant for people tracking commercial flights versus people tracking GA flights. For example, to commercial travelers, the time a flight leaves and arrives at a gate is usually more important than the time the aircraft lands on the runway. This is also what is printed on airline tickets. For GA flights, the summary section is condensed so that the map is more visible on the page without scrolling.
Why does scheduled landing time occur after scheduled gate arrival time? (Back to top)
FlightAware receives airline schedules months in advance of the flight. Occasionally, the scheduled gate time will not change leading up to departure, even though there may be a departure or arrival delay causing the scheduled landing time to occur after the scheduled gate arrival time.
What are the differences? (Back to top)
For commercial flights we show:
- The time a flight leaves and arrives at the gate, when available ("in" and "out" times). This is what is printed on airline tickets.
- Three-letter airport codes by default.
- The city and country of the origin and destination airports.
- The airline's logo.
For general-aviation flights, we show:
- The time a flight takes off from and lands on the runway ("off" and "on" times).
- A photograph of the aircraft, or an aircraft of the same type, when available.
- The summary section is condensed and moved to the top right so that the map is more visible on the page without scrolling.
Get out of my way, I want to see commercial flights just like I do GA flights. (Back to top)
You can toggle "Aviator View" in your account settings, or by clicking the gear icon in the summary area of the flight page. This setting will persist across page views.
How does FlightAware handle flights around the world? What is FlightAware's service area? (Back to top)
FlightAware's primary service area includes airspace operated by the United States (including Alaska, Hawaii, Puerto RIco, and Guam), Canada, the Caribbean, Australia, the United Kingdom, and France. Flights in the primary service area support real time maps, departure and arrival information, delays, and more.
FlightAware's secondary service covers scheduled major airline operations at any airport in the world. Flights in the secondary service area support departure and arrival information. Secondary coverage areas may have real-time positions for ADS-B equipped aircraft operating in FlightAware's ADS-B coverage
area. Additionally, some airlines send FlightAware satellite position reports from aircraft worldwide that augments other position data and provides transoceanic coverage as well.
For flights arriving in a service area from outside of a service area, FlightAware will be able to track the flight when it nears a service area. For flights departing a service area, FlightAware will be able to track the flight until it leaves the coverage area. Flights may not be tracked beyond that point unless they enter another service area.
Not all worldwide data sources (e.g., European data, datalink ARINC/SITA ACARS, etc) are freely available on FlightAware.com due to government regulations or commercial arrangements. You can contact us
if you have a commercial need for worldwide data.
What is a position-only flight? (Back to top)
A position-only flight is a flight for which FlightAware has not received a filed flight plan, for example a VFR flight. In those cases, if we receive position reports via ADS-B or another source, the flight can be trackable as a position-only flight.
Note that position-only flights are by nature less accurate, since FlightAware has not received a filed origin, destination, or route, and the aircraft may enter and leave areas of coverage throughout the flight.
How do I see position-only flights? (Back to top)
- Either log into your account or join FlightAware. You will need to activate your account via email after joining.
- Go to your account settings, look for a section titled "Position-Only Flights" and click the button for "show position-only flights."
- Scroll to the bottom of the page and click "Save."
Can FlightAware display additional flight information provided on an IFR flight plan such as pilot's name, address, phone number, number of people on board, and color of aircraft? (Back to top)
No, this information is not displayed.
FlightAware has this data in some countries, so if you have an operational need for this data, please contact us
Can FlightAware tell me the tail number of a flight operating under a company name / flight number? (Back to top)
Yes. FlightAware.com uses this data to for a variety of features on the FlightAware.com web site. For example, you can usually track a flight by either the flight identifier (e.g., ABC123) or the registration number (e.g., N12345).
Please contact us
if you have a commercial use for this data.
Can FlightAware track VFR flights? What about a VFR flight with a flight plan? (Back to top)
In the US and Europe, this is not officially supported although some VFR aircraft with flight following are available on the position maps but it is largely unreliable and arrival/departure/flight plan data is often not available. VFR flight plans are irrelevant and only used by FSS for search and rescue. We suggest ensuring that aircraft are on an IFR flight plan from wheels up to wheels down for proper tracking.
In Australia, VFR flights are supported by FlightAware as long as they have been assigned a transponder code.
How does FlightAware handle pop-up IFR flights? (Back to top)
The origin of a pop-up flight will likely be a radial off a VOR or an intersection at the discretion of the controller that opens the flight plan. This will look similar to a flight with a clearance fix (destination) of a VOR radial, Latitude/Longitude, or intersection instead of an airport.
How far back does FlightAware's airport history go when browsing through recent arrivals and departures? (Back to top)
Although FlightAware keeps the data forever, currently only the most recent seven days of activity are available for viewing.
What happens if an aircraft cancels an IFR flight plan en-route or prior to arrival? (Back to top)
The cancellation time will be marked as the arrival time for that flight. There is a chance that an aircraft could proceed VFR to another airport and confuse FlightAware, but the most likely scenario is that a pilot cancels IFR just moments prior to arrival, so assuming that the aircraft has arrived is the safest bet.
What do "estimated arrival" and "result unknown" mean? (Back to top)
This occurs when the arrival time of the flight passes without FlightAware marking the flight as "arrived" at a destination airport. The most likely reasons this happens are:
- The controlling air-traffic control facility did not send an arrival message for the flight.
- The aircraft entered a gap in FlightAware's coverage while in flight, and data is no longer available.
I see a consistent discrepancy or anomaly in tracking data. What should I do? (Back to top)
Please use the "Report inaccurate information" link that is located on most flight tracking pages. You may also bring it up in the public discussions
. While we're unable to guarantee a resolution for every discrepancy, FlightAware can research some situations to determine the source of the problem and possibly take action if it leads to a wide scale fix.
Why does FlightAware show an overly specific or incorrect aircraft description for a particular aircraft type? (Back to top)
A single aircraft type can have multiple names in the ICAO aircraft database. FlightAware picks the first one listed unless it has been pointed out to be inaccurate. As a result, it might display B738 as a "Boeing BBJ2" rather than "Boeing 737-800." Please bring the error up in the public discussions
to be corrected.
Why do the departure and arrival times on a scheduled airline differ from the information on the airline's web site? (Back to top)
Airlines generally display the times that the aircraft departs and arrives from a gate. When available, FlightAware also displays these times for airline flights. However, when these times are not available, FlightAware will display the time that an aircraft takes off from and lands on the runway. At large airports or in various circumstances, there can be a significant difference in gate and runway times due to long taxi times and other delays on the ground.
Can I track NASA's Space Shuttle or other space ships (UFOs, etc) on FlightAware during launch or descent? (Back to top)
No, but that would be rather amusing; the shuttle or UFOs would have to be on an IFR flight plan to be tracked or have an ADS-B OUT transponder. However, NASA streams live NASA TV
on the Internet.
Can I track military aircraft? What about presidential movements in Air Force One? (Back to top)
FlightAware does not track military aircraft and presidential movement flights (e.g., Air Force One, Marine One, etc.) are operated by the US military.
How does FlightAware handle "code share" flights? (Back to top)
FlightAware supports code shares, such as a United flight being operated by Lufthansa as well as "express" code shares where passengers are less likely to be aware of the situation such as United 4124 being operated by "United Express", which is actually ExpressJet Airlines.
When FlightAware says a flight is at 33,000ft, for example, is that the real altitude or the flight level? (Back to top)
FlightAware displays flight levels as if they were true altitudes because the difference is negligible for our purposes. For further explanation on this topic, see Wikipedia's explanation of a Flight Level
Are displayed flight altitudes AGL (above ground level) or MSL (mean sea level)? (Back to top)
Displayed altitudes are dependent on the data source for the position data. FlightAware receives many different types of altitude data, including uncorrected pressure altitude, corrected pressure altitude, flight levels
, GPS-based height above mean sea level (MSL) and GPS-based height above ellipsoid. Data received from the FAA or other air navigation service providers is typically MSL. ADS-B data is frequently height above ellipsoid but there are exceptions. In general, it is best to assume altitudes are uncorrected pressure altitudes
(a variation of MSL). FlightAware does not display AGL altitudes.
For a related issue, see the above question about flight levels
My company operates aircraft with a 3 character prefix and a flight number, yet all the flights are missing from FlightAware. What can I do? (Back to top)
In the US, please e-mail us
the three letter ID, your radio call sign, the countries that you primarily fly to/from/within, the name of your company/airline, your address, as well as contact name with their phone number and e-mail address. Once we have received this information, we will send a request to the FAA and generally be able to begin tracking your aircraft within two weeks.
Outside the US, please email or call
to discuss flight tracking options.
My airplane's tail number starts with something other than N (e.g., XA-, VP-, etc.) and isn't showing up. How can I add it? (Back to top)
In the US, please e-mail us
and we'll provide and generally be able to begin tracking your aircraft within two weeks.
Outside the US, please email or call
to discuss flight tracking options.
Does FlightAware receive satcom/VDL data for aircraft with datalink uplinks? (Back to top)
Yes, FlightAware can receive satellite or VHF Data Link (VDL) data from ARINC, ARINC Direct, Garmin, Satcom Direct, SITA, Spidertracks, Honeywell GDC, and UVdatalink. You can contact us
if you would like to setup you accounts to show this for your aircraft.
Are blocked tail numbers publicly visible on FlightAware? (Back to top)
Can I send proof of ownership to FlightAware for access to track a blocked tail number? (Back to top)
Can I block my aircraft's flight operations on FlightAware? (Back to top)
Yes, there are three ways to accomplish this:
FlightAware is happy to answer any questions and walk you through the process, so please contact us for assistance
Isn't the accessibility of this information violating the privacy of people traveling on private aircraft? (Back to top)
No, for many reasons:
- The aircraft being displayed on FlightAware are operating in public airspace. They are arriving and departing from airports with their identification number painted on the aircraft. They are broadcasting their whereabouts and intentions on public radio frequencies. They are all using services provided by the federal government. Accordingly, this information is completely public in many forms.
- Aircraft owners have the option of blocking their identification from being released to the public.
- Countless companies offer services and information identical to FlightAware for a subscription fee.
Without Internet flight tracking, an individual could simply listen to the appropriate frequencies to hear their tail number of interest's next destination in the form of, "citation niner alpha mike, santa monica ground, you're cleared to las vegas executive as filed . . ." In the case of an individual trying to determine the tail number of an individual that is known to be departing a certain airport for a particular destination, they already know where the individual is going so there is hardly any knowledge gained in that circumstance. Even easier, aircraft owner information is available on the country's aircraft registry web site for search or download. If an individual doesn't have an aviation radio receiver, ATC (air traffic control) frequencies are broadcasted on countless web sites for enthusiasts and many web sites even archive ATC conversations for web users to download at a later date.
Isn't this information a big security risk? Is FlightAware helping terrorists? (Back to top)
This information is public knowledge and not a security risk. The assertion that knowing aircraft whereabouts, routing, or airport activity promotes terrorism or is a security risk is much like suggesting that train or subway routes and schedules should not be published.
What does it mean when a time is in italics? (Back to top)
A time in italics generally means that the time or action is proposed, scheduled, or estimated, if it isn't indicated otherwise. For example, an en route flight will show the arrival time in italics.
I believe I witnessed a traffic conflict, altitude deviation, or some other anomaly. Should I report it? (Back to top)
and understand that this data is for casual observation only and not for any operational purpose. FlightAware technology was not designed with the intent to observe safety or regulation anomalies, so please do not try to use it for that purpose.
Can I use FlightAware for operational functions or in flight for navigation or traffic advisories? (Back to top)
Why does FlightAware show two airlines flights operating simultaneously with the same flight number? Is that possible? (Back to top)
Unfortunately, this is not a bug. It seems that some airlines occasionally have duplicate flight numbers in the air at the same time with different origins and destinations. When tracking a flight that is in the air twice, the arrival/departure history will be accurate but the position, speed, and altitude will be unreliable.
What is the suffix that's appended to an aircraft type, such as C172/G or B738/Q? (Back to top)
The suffix indicates the on-board equipment. For an explanation of each suffix, you can either hover over the code for a tool tip explanation, or view them all on FlightAware's Aircraft Equipment Suffixes
How does FlightAware handle time zones? (Back to top)
By default, FlightAware displays times in the airport's local time zone. For example, if a flight is flying from Houston to Los Angeles with a 4 o'clock departure and arriving in LA 3 hours later, it will show a 4:00 CT departure and 5:00 PT arrival. Registered users can select various time zone and time display preferences including the ability to show all times in your local time zone.
What do "(+1)" and "(-1)" mean next to a flight's arrival time? (Back to top)
It means that the flight arrived on either the day after or the day before departure, respectively. The date listed for a flight is the departure date and the "+1" literally means plus one day and "-1" means minus one day.
When do flights show up as "Scheduled" in the activity log? (Back to top)
We display a flight as "scheduled" as soon as receiving the flight plan. This is generally 30 minutes to 24 hours before a flight. For airline flights, it is closer to 24 hours and for most general aviation flights, closer to two hours. Flight plans that are never activated (no departure) or flight plans that are canceled/retracted prior to departure are not displayed.
FlightAware sometimes suggests that I use a metro area or terminal area for my searches rather than an airport code. What other cities or terminal areas can I use for areas with multiple airports? (Back to top)
What does "Delayed" mean on an airport page and why is a delayed flight being displayed above an airborne flight? (Back to top)
To facilitate airport and airport service operators, FlightAware lists scheduled departures on the "En Route/Scheduled" table when space allows. If there are insufficient en route flights to fill the table, the rest of the table is populated with relevant scheduled flights, sorted by estimated arrival time. In the event that a scheduled (not current en route) arrival is delayed, but could still conceivably arrive before an en route flight (or if no subsequent en route flight exists), FlightAware will display the entry for that flight with the word, "Delayed" instead of an estimated departure and arrival time.
For example, if KVNY (Van Nuys, CA) has two upcoming arrivals and one is from KTEB (Teterboro, NJ), which is en route but two hours from arrival, yet one is from Santa Monica, CA and is delayed (not airborne yet), the Santa Monica flight will be listed above the Teterboro flight, but with the Delayed notation.
What do acronyms like ILS, RVSM, TDZE, and FL mean? Does FlightAware have a list of aviation terminology used on the web site? (Back to top)
What, exactly, is represented by the flight route line on a FlightAware map? (Back to top)
The solid line displayed on a FlightAware map is a connected series of points between every position report received for that aircraft. Generally, we receive a position every 15-60 seconds.
The dashed line is the planned route of flight per air traffic control. Often times, a flight will deviate from the planned route due to weather, shortcuts, traffic, or other operational factors.
Why do airplanes only sometimes have the "data block" next to them with flight information? (Back to top)
Due to limited screen and resolution real estate, FlightAware Maps has to selectively "de-clutter" the maps so that data blocks aren't overlapping each other. If you're tracking a single flight and it's near the origin or destination airport, it might not have a data block to ensure that the airport code itself isn't blocked. On the ATC-style displays with many flights, often times there are so many flights in limited space that it's not possible to display data blocks for all of them.
On airport maps and flight maps, you can zoom in to an area where you are more interested in seeing a data block. On airport maps, you can hover over a particular flight to see that flight's data block, or let the system automatically cycle through inbound and outbound flights.
Why does FlightAware not show a position for a flight that recently departed? (Back to top)
When a flight first lifts off, it takes FlightAware a minute or two to acquire the position and orientation. Simply wait a couple minutes and the map should start displaying the position.
I see a aircraft identification on an area/airport map that I can't track manually or the data says the plane is not airborne. Why is that? (Back to top)
The area and airport maps often display VFR aircraft that we receiving position updates for, but do not receiving flight plan or departure/arrival information. A good indication of this occurring is if the data block for that flight on the map does not show an aircraft type.
What do the numbers mean below a flight? For example, what does, "340 446" mean? (Back to top)
The two numbers below a flight are the altitude (in hundreds of feet1
) and the ground speed (in knots), respectively. An up or down arrow next to the altitude indicates that the flight is climbing or descending, respectively. For example, "333^ 446" means the flight is climbing through approximately 33,300ft at 446kts. The data is displayed in this format because it similar to ATC (air traffic control) displays and familiar to many people.
What do the different controls on the maps do? How do I zoom and pan? (Back to top)
To zoom and pan, you can either:
- Use the controls in the upper left of the map.
- Click and drag the map to pan/scroll.
- Double-click on the map to zoom in.
To adjust map overlays (e.g., turn weather on/off, view waypoints, etc), click the +
sign in the upper right corner. Or, to view a larger version of that map, click the pop-out icon in the lower right corner of the map.
Why do some flights in a different color only sometimes appear on an airport map? (Back to top)
The airport maps focus on ensuring that you can see flights to/from the airport that you're looking at. When space is available, nearby aircraft with track lines will be included. As you zoom and pan to a more a congested area, the track lines for nearby aircraft may be removed. At a certain point, nearby aircraft will not be displayed entirely.
I like the VFR sectional style flight tracking maps. Is it possible for me to view an entire sectional chart? (Back to top)
I want to see a 3D map. Can I export the flight track to view it in Google Earth? (Back to top)
FlightAware supports 3D Google Earth flight tracking for all arrived/landed flights. On the "Status" row in the tracking information, click on the
button and FlightAware will send you a Google Earth KML file to view the flight.
Where can I make a suggestion about maps? (Back to top)
We're always interested in new ideas. However, the mapping technology is currently under heavy development, please read our announcement posts
and feature requests thread
in the forums to read about current changes and suggestions.
When viewing a flight tracking map, why is there sometimes a circle around the airplane or a notice that says estimated position? (Back to top)
When considering the flight's location, the data downlink capabilities of the aircraft, and available data sources, FlightAware will sometimes only have an estimate of a flight's position.
Depending on the circumstances, the accuracy of the position may be within a few miles, or other times it may be within several hundred miles. In order to inform you about the position accuracy, FlightAware will use various airplane icons, radius circles and white lines (as opposed to a solid line) to indicate the degree of confidence in the aircraft's position. The wider the radius circle and the fewer solid lines, the less exact the position is. For example, a solid track line and a solid airplane are a precise position whereas a hollow airplane with a large dashed circle and no track is the least precise position.
What is the difference between a restricted and unrestricted ticket? (Back to top)
Airlines sell many different fares (e.g., A, Z, Y, B, K, L, M, T, etc.) for a given flight. FlightAware simplifies all the fare classes into a cabin (e.g., First, Business, or Coach) and a type of ticket, either restricted or unrestricted. A "restricted" ticket is what most passengers buy; they are discounted fares that are available on web sites, via travel agencies, etc., and tend to be non-refundable and have various restrictions on changing the ticket. An "unrestricted" ticket is refundable and changeable with no penalty. Often times, an unrestricted ticket will be three to five times more expensive than a restricted ticket.
Why does FlightAware show such high fares for such short flights? Why would someone pay $1,100 to go from Austin to Houston? (Back to top)
FlightAware's Insight data shows the prorated price for a ticket across all the various legs of the ticket. For example, if someone purchased a one-way trip from Austin to Houston to Philadelphia for $2,200, FlightAware will show the fare for the Austin-Houston leg to be $1,100 and Houston-Philadelphia for $1,100. This is an extreme case, however, and these instances are addressed on longer flights so that connecting passengers' fares do not bias the results.
How can the "percentage flown" for an airline on a given route exceed 100%? (Back to top)
Due to logistical reasons and airline operational issues, more flights along a route may be operated along a route than were originally scheduled.
What is the coverage area of airline insight data? (Back to top)
FlightAware Insight currently cover airline and cargo operations in the US.
How current is FlightAware's insight data? (Back to top)
FlightAware Insight data is updated every 30-90 days. FlightAware currently displays the last year of data.
How does FlightAware know the fare/routing ticket details? (Back to top)
This ticket data for flown itineraries is provided by the airlines on a regular basis but with personal information (e.g., name, frequent flyer number, address, method of payment) removed.
What is the median and why does FlightAware not display average fares? (Back to top)
A median value is the number that separates the higher half of a sample from the lower half. For example, in this list:
1 2 2 3 3 4 246
The median value is 3, but the average (mean) value is 37. To avoid extreme highs or lows from dramatically affecting results, FlightAware's statisticians often choose to display median values for fares to best represent the typical ticket fare.
What is a Flight Crew and how do I participate? (Back to top)
FlightAware Members can create or join Flight Crews
which are virtual groups or communities for sharing remarks (notes), photos, and more among colleagues, friends, and families. A Flight Crew could be specific to an FBO, a charter operator, a flight club, or even to people involved in a particular airplane.
You can search for a crew to see if one exists, or click "Create a new flight crew" to create one and start inviting new members from the FlightAware community. There is no limit to the number of flight crews you create or join. You can decide what information you'd like to share with each crew.
What is an Automatic Flight Crew and how do I get one? (Back to top)
FlightAware creates automatic Flight Crews for employees of organizations with a significant number of FlightAware membership based on the domain name (e.g., @xyzcompany.com) in your account profile
. If you have automatically joined a Flight Crew, you can exchange information with other employees/members of your organization at your discretion. If your organization has an automatic flight crew that you are not a member of, make sure that your email address on file in your account profile
is your official work/school/etc address. If you would like to request a new automatic flight crew, please contact us.
What is a Remark? (Back to top)
A FlightAware Remark is a per-flight/airport/page notation that allows a FlightAware member to store notes and information for private use or to share with colleagues using FlightAware Flight Crews. For example, an FBO employee could enter passenger preferences or requests as a remark for an N-number. Or, a pilot could enter flight details/background about a specific flight. You can see recent remark annotations from you or members of your flight crews on the remarks activity page
How do I share remarks with friends or colleagues? (Back to top)
Use the FlightAware Flight Crew
feature to join or create groups that are involved in the same aircraft/airports/customers as you. Then, when creating a remark, you will be given a list of your Flight Crews with checkboxes to indicate which flight crews you want to share that remark with.
What is an Endorsement? (Back to top)
Endorsements are graphical icons/badges that are awarded to a FlightAware member based on their FlightAware user activity. Endorsements recognize and reward contributions to the FlightAware community. There are a variety of endorsements which may be earned and displayed to the rest of the FlightAware community. For example, a user who has submitted a top-rated Squawk
gets a little newspaper badge next to their forum posts, picture uploads, and squawk submissions. You can see all the endorsements you've earned here
Two Factor Authentication
What is two-factor authentication? (Back to top)
In the simplest terms, two-factor authentication means that logging into your account will require an additional security code alongside your password. This security code can only be used once and is sent to your phone via a text-message (SMS). As a result, this means that nobody will be able to access your account without having access to both your password and your phone.
How do I get started? (Back to top)
1. Enable two-factor authentication through the Account Management page and click Save
2. Next time you login to your account, you will be asked to enter the mobile phone number that you would like to use to receive security codes.
3. Finally, you will be asked to enter the security code that was just sent to your phone — after which, you will be logged into FlightAware.
Why do you need it? (Back to top)
Two-factor authentication is rapidly becoming an industry standard for protecting user identities online. With two-factor authentication enabled, your account is safe even if someone discovers your password — this dramatically increases the security of FlightAware accounts. Chances are you may have already setup something similar for your email or online banking accounts.
I have an unusual analysis, reporting, or corporate project and would like FlightAware's technical expertise and data. Is this possible? (Back to top)
I have a cool idea for a feature. Where can I suggest it? (Back to top)
My question isn't on here. Where can I ask it? (Back to top)
Why is it necessary to have a FlightAware account to use the iOS app? (Back to top)
It is actually not necessary to use a FlightAware account for the majority of the functionality in the app. When you launch the iOS app, you will initially be prompted with a screen that asks you to log in, register a new account, or skip. If you choose to skip, you will continue to be able to use the application but you will simply not be able to create any flight alerts. Attempting to create a flight alert (by tapping the "bell" icon from a flight details screen) will remind you of the requirement to create an account.
If you choose not to create an account, you may still be occasionally prompted when you launch the app again, but you will always have the option to skip.
What do the symbols next to usernames mean? (Back to top)
The icon to the left of a username is an automatically generated symbol for each user unless the user has uploaded a custom profile picture. The diamond ♦ symbol denotes FlightAware staff users. The star ★ symbol denotes users with accounts above the Registered User level.