Customer Service Specialist
Position is at FlightAware Headquarters - Houston, TX (location).
As a Customer Service Specialist, you will assist FlightAware customers and users with technical issues, general queries, as well as handle initial sales and commercial services inquiries. Relocation is not offered for this position. Position hours are non-standard business hours (late night shift and over night shift) to work with international customers.
Responsibilities and Requirements
Interact with customers and users via e-mail, telephone, and FlightAware's online discussion forums. You will serve as a technical support representative, customer service representative, as well as a liason between customers and the engineering & sales teams.
Promotion opportunities to Aviation Account Manager
Send an email to firstname.lastname@example.org with the subject "Application: Customer Service Specialist". Attach your resume in PDF, Microsoft Word, Apple Pages, or HTML format.