One thing I hate about SWA is the seating system.
It may have worked when they were a small company mainly serving Texas and nearby states, but for a longer flight, like Islip to Tampa or Fort Lauderdale, people should be able to choose a seat online.
That's one reason my relatives on LI go to jetBlue JFK instead of Islip.
What happens to the pilots now? Are they allowed to fly or do they sit on the sidelines until SWA and FAA complete an investigation? How long before aircraft is checked for damage and deemed airworthy again?