I can sympathize with preacher1 in what he said but would he want to tell a person or family that their beloved pet because of the lack of concern for the pet. One has to know that a pet fare is alot more than a passenger ticket. You pay a price for service and expect servive.
I have wondered myself. in 2007 my dog Sadie was flown from boise,Id to Daytona Bch, fl and I was worried the whole day. Sadie was delivered to the baggage reclaim first and my new best friend was here for me to spoil. DELTA Airlines at the scheduled stops took her for a walk and water and also let her cage sit right behind the cockpit door until Daytona,fl. I was a funeral director in Fl for 40 yeaers and only used for shippind.