(CNN) -- Jessie Frank had spent the entire day trying to get home. When a man in a collared shirt and tie placed her carry-on luggage in an overhead compartment and pointed her in the direction of her seat, she didn't give it a second thought. She assumed he must have been an off-duty pilot. "As the plane descended into Atlanta, the flight attendant announced that there was a special guest on board," wrote Frank, in a letter to Delta Air Lines CEO Richard Anderson. "He was… (www.cnn.com) More...